Policy Details

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Introduction

HALA Tourism places a high value on your privacy and believes in transparent practices. We believe customers have the right to understand our privacy policy, including how we collect, use, disclose, and store your personal information. We are committed to protecting your personal data.

Collection of Personal Information

Definition

Personal information is data that can be used to identify and contact an individual. HALA Tourism requests customers to share their personal information either directly or through third parties. We ensure that no information is collected without your consent or knowledge. We take necessary measures to secure the information collected.

Circumstances of Collection
Booking and Registration

When booking tickets or holiday packages through our website, or during registration for competitions or newsletters

Surveys

When participating in surveys, which may ask for personal details. Your privacy is fully protected in these instances.

Use of Personal Information

Purpose

The personal information collected is used to benefit both parties. It may be shared with third parties for the purposes of booking, inquiries, and transactions. Your information may also be processed outside India to arrange the requested services. Consent for sharing information is obtained at the time of booking.

Communication

Your personal information is used to send updates about our products, promotions, offers, and events. Customers can unsubscribe from these communications at any time.

Internal Use

We use your information to enhance our products, services, content, and advertising. It may also be used internally for research, analysis, and auditing. Use of Non-Personal Information

Definition

Non-personal information includes data that does not identify an individual user, such as browser type, operating system, occupation, language, location, pin code, and device identifier. This information helps us improve the user experience and our services. Use of Cookies and Technologies

Role of Cookies

Cookies are essential for providing an optimal user experience. Most browsers accept cookies by default, but users can control and delete cookies as needed. Cookies help us improve our online services, applications, advertisements, and email communications. They track information such as passwords, pages visited, and session identification.

Privacy Assurance

HALA Tourism ensures that cookies do not collect personal information or share your privacy with third parties.

Disclosure to Third Parties

HALA Tourism may share personal information with third parties for activities related to booking, reservation, and other user-initiated actions.

Service Providers and Partners

We may disclose personal information to companies that provide services such as data processing, customer data development, and conducting customer research and satisfaction surveys.

Information Sharing

We generally share anonymous information and reports with our suppliers, advertisers, and potential business partners. Customers are encouraged to review our privacy policy before booking to understand our practices thoroughly.

Changes to this Privacy Policy

HALA Tourism reserves the right to update this policy at any time. Users are advised to check this page periodically. We will notify customers of significant changes via email or post.